Privacy Policy

SMS Terms and Conditions & Privacy Policy

Viva Therapy Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage

We use your data solely for sending messages regarding appointments and customer support.

Data Security

We protect your data with secure storage measures to prevent unauthorized access.

Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Message Frequency

Messages are recurring, and message frequency varies.

Contact Information

Contact Viva Therapy Solutions at 301.857.9877 or contact@vivatherapysolutions.com for HELP or to STOP receiving messages.

Opt-Out Process

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to contact@vivatherapysolutions.com or 301.857.9877. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

Help and Support

You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

Non-Sharing Clause

We do not share your data with third parties for marketing purposes. Viva Therapy Solutions will not sell, rent, or share the collected mobile numbers.

Opt-in Information Protection

All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Contact Information

You can contact us any way that is convenient for you. We are available 24/7 phone call or email. You can visit our office personally.